Installation and Troubleshooting in VPS Servers
The upgrade can be acquired for any one of the VPS server packages regardless of the OS and Control Panel which you have chosen or the task that you need to be executed as our administrators will aid you with anything relevant to the software on the hosting server. This includes, but is not limited to, installing third-party applications, setting up server options, troubleshooting scripts in case they don't function properly, etcetera. The upgrade includes one hour of work and if a particular task requires less time, the remaining minutes shall be available for the future and shall be listed within the VPS billing CP. You'll be able to use the Installation & Troubleshooting service either as an independent upgrade or as an addition to the Managed Services upgrade, which offers half an hour of custom work on your server. In this way, you could work on your web sites without needing to worry that you'll not be able to use some application or losing time on complex matters.
Installation and Troubleshooting in Dedicated Servers
The upgrade is available with all our dedicated servers and as long as you add it, our experienced admins shall be able to aid you with everything on your machine. Such as installing any third-party software that you might want to use on the server and troubleshooting any script that performs badly or does not run at all. Our upgrade provides sixty minutes of work and in case a certain task is not very time-consuming, we shall add the remaining time to your account. You shall be able to check out how many minutes are left within your billing CP and use them anytime you require help again. The Installation & Troubleshooting upgrade can be ordered at any time, so if you require something to be set up in the very beginning, you can add it to your order during the sign up procedure, while if you need assistance later on, you can add it from the hosting server billing area. 30 minutes of custom work are supplied with our Managed Services pack also, but if you need more work to be performed on the hosting server, the Installation & Troubleshooting upgrade shall be a guarantee that your programs will be installed and set up in the best feasible way.