If your website hosting provider supplies live chat support, you're able to talk to a representative in real-time and learn helpful info or get an issue resolved promptly. The main advantage of using chat as an alternative to calling to consult with a live person is that you'll need only a computer with web access, so you won't pay any rates if you're in another country or state. What's more, it is quicker to copy and paste data for example domain names, usernames or error messages i.e. details which are sometimes difficult to give to the other side on the telephone. The live chat is also a much quicker solution to contact your hosting supplier's support crew in comparison to using a ticketing system. Last, but not least, in the event that some issue requires a bit more time to be dealt with, you are able to do something else entirely while you wait for assistance on the live chat, so you won't lose time - something that's impossible when you are on the phone.

Live Chat Support in Web Hosting

We provide a live chat assistance service for all of the web hosting plans that we offer and we can support you with almost everything in real time. In case you don't have an account with our company yet, we will give you more details about the plans in order to help you to get the most suitable plan. In case you are an active customer, we can help you with any general or billing matter in addition to with plenty of common tech matters, for example an email address setup in a desktop email client. When you are unable to give us a call for some reason or you are in some country where we do not have a local phone number, our live chat will be the best choice to get in touch with us. Of course, some matters need longer time to analyze and test, which means that you'll need to open a ticket to our technicians, still, we are able to save your time and assist you with lots of troubles on the chat.

Live Chat Support in Semi-dedicated Servers

We provide live chat support that is accessible to all of our prospective and present clients. In case you're looking for a new website hosting account, you will be able to chat in real time to one of our representatives and receive more information about our semi-dedicated servers in order to select the optimal plan for your websites. In the event that you already own an account with us, we can assist you timely with billing, general and first-level techmatters. Even though in some cases you'll need to open a support ticket since there're troubles that cannot be resolved on the live chat, we will assist you with numerous common jobs, for example setting up an e-mail account in an e-mail client or forwarding one domain name to another one. In this way, you'll take advantage of quick support and you will save time and effort.