Phone Support in Web Hosting
Because we have live phone support 14 hours per day, you will be able to get in touch with us and speak with our customer support agents to learn more about all of the web hosting plans that we provide and ensure that our servers meet the system requirements for your web sites prior to buying anything. For your convenience, we have telephone numbers on 3 different continents so that you can call the one closer to you - in the United States of America, the UK or Australia. In case you are already an existing customer, you can phone us about general and billing issues, and even about some technical issues. In case the issue is strictly technical or it requires more time to investigate, you will have to employ our ticketing system, that will allow both you and our tech support crew to monitor the details given by each side.
Phone Support in Semi-dedicated Servers
Any time you need additional info for the semi-dedicated servers that we supply, you have the option to call any of the three support lines we have across the globe - in the United States of America, the United Kingdom and Australia. In this way, you have the option to check ahead of time if our solutions will be suitable for your web sites. In case you're already our client and you own a semi-dedicated account, you will be able to reach us over the phone for fourteen hours every day about any type of billing or common matters. For strictly technical matters you will be able to employ our ticketing system to communicate with our tech support since someproblems simply require more time to be solved, but we will assist you over the phone with various minor technical issues as well, saving you the time and efforts.