A 99.9% Server Uptime
The principal advantage of establishing your own web hosting system is that you don’t need to be worried about compatibility issues – you design a particular set of software tools in such a manner so as to be compatible with a defined set of hardware parts. The final outcome is something considerably more solid and dependable, because there are much less possible risks of failure. We’ve built our cloud hosting system atop time–proven hardware elements coupled with a significantly modified version of Security–Enhanced Linux so as to create a really secure environment for all your web sites.
This is why, with all our web hosting plans plans we offer you a 99.9% server uptime guarantee. This uptime guarantee is available in all datacenters.
A 99.9% Network Uptime
Other than our cloud hosting system, we have also set up our very own internal network in each one of our datacenters. Everything is based on premium–quality hardware supplied by Juniper. Plus, on every single router, we’ve placed a firewall with a sophisticated algorithm to successfully filter out all shady requests.
In this way, in all our datacenters – in our datacenter in the USA, in our datacenter in the United Kingdom, in our datacenter in Finland, in our datacenter in Eastern Europe as well as in our datacenter in Australia, you will take advantage of a 99.9% network uptime guarantee. And this guarantee applies to all web hosting packages in each datacenter.
A 30–Day Money–Back Guarantee
Like with any other service, if it is your cash at stake, you can’t feel truly secure. This is exactly why, with each of our cloud hosting plans our company offers a 30–day money–back guarantee. In the event that you do not feel pleased with our hosting service or in case you have to use an even more powerful hosting solution, like a VPS hosting plans or a dedicated servers – you will get your money back in full, without secret fees or refund charges.
24/7 Technical Support
We’ve mindfully chosen each member of our 24x7 support department to make sure that we can offer the very best support service that you can possibly get. Each of our tech support engineers has lots of years of experience working with web hosting accounts behind his back, so they know what they are doing. What’s more, they are available to you 24/7/365 – you can get in touch with them at any moment and they’ll respond as fast as possible.
Their average ticket response time is well under 20 minutes, whilst with many other web hosting companies you need to wait for days. Besides, we offer you a 1–hour response time guarantee. Irrespective of what happens, your queries will be replied to in less than one hour.