1 hour ticket response
We are committed to giving a quick and accurate response to every technical support ticket posted by a client. Our seasoned client care team members will examine your issue and will think of the most efficient option. We offer a 1–hour response time guarantee for all tech support tickets. As a matter of fact, the average technical support ticket response time has proved to be 20 minutes.
An Exceptional Client Support Service
Each member of our support staff has many years of experience in the web hosting plans field and most of them have been with us for at least 5 years. They all are eager to reply to all your requests in the most efficient way possible.
An Easy–to–Browse Help Section
Incorporated into the Web Hosting Control Panel is an easy–to–browse Help Center section, which offers a variety of information sources. You can browse through a regularly updated knowledge base featuring web hosting account administration articles and website administration articles, check our instructional video tutorials or check out the F.A.Q. library.