Q: Why do I need to move my website? What does website migration include?
A: If your present web hosting provider can no longer meet the needs of your web site, or when you undergo regular downtime, or if you are forced to wait for hours for the help desk support staff to reply to you, it might be a good idea to change your hosting provider, i.e. to transfer all the files for your web sites together with your databases from your current provider to your new provider. At eTesLa Technologies, we realize that this can be hard and time–consuming. That is why we will accomplish all that for you at no cost!Our proficient technical team representatives will migrate your site content from your current provider to us. Our technicians have got lots of experience migrating websites and can take care of anything – from a common WordPress–powered blog or Joomla™–powered site, to a highly elaborate, custom–made web app.
Q: Website migration sounds like a lot of work. Just how long will it take?
A: There are a lot of variables to take into consideration – the total number of web files, the size of the database, the complexity of the web site itself and the current workload of our web site migration professionals, etc. That being said, we do our best to carry out all web site migrations in a 48–hour time frame. Smaller web sites are transferred faster – usually in less than 24 hours.
Q: What details will I need to give to your Website Migration Department?
A: Yup. We will need the name of the website that you wish us to migrate. We will also require a means to log in to your current web hosting account so that we can get the files associated with your site.
Q: The login info for my hosting account is delicate. How can I trust you?
Q: Will my website be unavailable during the transfer?
A: No. Your site will stay accessible online during the transfer. Once everything is done on our end, we will notify you so that you can preview it and check for any problems. If everything is OK, all you will have to do is modify your domain name’s DNS records.
Q: Will my old hosting provider need to provide any info/assistance?
A: While we transfer your web content, your hosting provider will not be aware of the migration at all. We won’t contact them in any way.
Q: Which web hosting platforms do you support?
A: We support all Linux–driven hosting platforms. Generally, if we can obtain access to your Control Panel, we’ll be able to transfer your web site.The only platforms that we don’t support are closed–source site building platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.